Privacy Policy

Wewo collects the minimum needed to run the marketplace: what you browse and buy, and the contact details you provide when ordering.

We never sell your personal information. Analytics, where used, are aggregated and do not identify you.

This policy covers the live marketplace, including accounts and checkout.

What we collect: your account and contact details, your orders and delivery information, and the payment details needed to process a transaction. Card payments are processed by Stripe; Wewo never sees or stores your full card number.

Why we collect it: to run the marketplace — process orders, payments and payouts, arrange delivery with carriers, prevent fraud, answer support requests, and meet legal obligations. We collect only what is reasonably needed for these purposes.

Who we share it with: the store you buy from or sell through (only what it needs to fulfil your order), the carrier delivering your order, and Stripe for payments and payouts. We disclose personal information to authorities only when required by law.

Your choices and access: you may ask us what we hold about you and ask us to correct it, through the Contact page. You may withdraw consent for non-essential uses at any time; withdrawing consent does not affect orders already completed or information we must keep by law.

Where it is processed and how long we keep it: our payment processor, carriers, and hosting providers may process information outside Canada, including in the United States. We keep personal information only as long as needed for orders, payouts, disputes, and tax or legal records, and then delete or anonymize it. If a privacy breach creates a real risk of significant harm, we will notify affected individuals and the Alberta Information and Privacy Commissioner as required by law. Privacy questions go through the Contact page.